![]() Necessary cookies are absolutely essential for the website to function properly. If your original battery is out of stock, the Company will send you a refund in tune with the original value of your battery. If your claim is valid, the Company will send a new battery, similar to the original battery to you. What Happens After You File A Warranty Claim For An Odyssey Battery?Īfter filing a claim and shipping back the product, the Company will determine if your claim is valid or not. ![]() Also always, make sure you include the original receipt in your shipping box. Check the top of the battery for this detail.Ĭustomer support will provide you with further details on how to ship the product back to the Company. On the other hand, if you purchased the battery directly from Odyssey Battery’s website, you can file a warranty claim by contacting customer support at 1-80.īefore calling customer support, make sure you have the following details handy: File A Warranty Claim For Odyssey Battery Purchased Online Always ensure you go with your battery receipt. If it’s not feasible to return the battery to the original dealer, you can return the battery to any authorized Odyssey battery dealer in your location. If you purchased your battery from an authorized dealer or retailer, simply return the battery to the dealer or retailer with a copy of your original receipt. File A Warranty Claim For Odyssey Battery Purchased From Authorized Dealer The method of filing a warranty claim will depend on where you purchased the battery. How To File A Warranty Claim For An Odyssey Battery?įirst, you are expected to file a warranty claim within 90 days of noticing the defect on the battery. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser. Filing a warranty claim in another method other than the method stipulated by the Company. ![]() Filing a claim after the warranty period. A warranty claim for a battery purchased from an unauthorized retailer. Warranty claim on a battery that has reached its normal end of life. What Voids An Odyssey Battery Warranty?īesides the above factors that are not covered in the warranty, these factors below also invalidate or void a warranty claim: Finally, damages caused by application conditions. Damage caused by the use of the battery on applications that require higher power than the stipulated battery capacity. Damage caused by unauthorized repairs of the battery. That includes failure to install the battery without a metal jacket for high-temperature applications. A defect caused by an error in the installation process. Damage caused by undercharging or overcharging the battery. Damage caused by misuse or abuse, neglect, or physical damage. The battery warranty does not cover the following defects and damages on the product: ![]() What Is Not Covered In Odyssey Battery Warranty? ![]()
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